Most buyers stop thinking carefully about a developer’s promises the moment they collect their keys. That is understandable, possession day is the finish line for the buying process itself, but it is actually the starting point for a different set of protections that matter just as much: the construction and fixture warranty that continues well beyond handover. Having already covered Shree Krishna Group’s two decade delivery track record, this piece looks specifically at what happens after that delivery, once a family has actually moved in.

What Structural Warranty Covers Under RERA

Under RERA, developers are legally required to rectify any structural defect reported within five years of possession, at no cost to the buyer. This is not a goodwill gesture, it is a statutory obligation, and it applies regardless of how the sale agreement is worded. Structural defects typically refer to issues with the building’s core construction, load bearing elements, waterproofing failures, and similar concerns that affect the safety or fundamental integrity of the structure, rather than minor cosmetic issues, which are covered under a separate fixture warranty.

This protection is one of the clearest, most concrete benefits of buying a RERA registered project, and it is worth understanding in detail rather than assuming it works automatically. A buyer who notices a structural issue within the five year window needs to formally report it to the developer, and it is worth keeping documented records of when an issue was first noticed and reported, in case of any future dispute about timing.

Fixture Warranty: The Everyday Protection

Beyond the structural warranty, most developers, including Shree Krishna Group, provide a separate fixture warranty covering fittings and finishes: plumbing fixtures, electrical fittings, tiling, and similar elements that are more likely to show wear or minor defects in the months immediately following possession than the building’s core structure. This warranty period is typically shorter than the five year structural warranty, since fixtures naturally have a different expected lifespan than structural elements.

Fixture warranty claims tend to be the most common type of post possession request from new residents, covering things like a leaking tap, a faulty switch, or tile grouting that needs attention shortly after moving in. A responsive process for handling these smaller, more frequent issues is often what shapes a buyer’s actual day to day experience of a developer’s after sales support, even more than the less frequent structural warranty claims.

What a Genuine Warranty Process Looks Like

• A clearly defined process for reporting an issue, whether through a dedicated customer service contact, a formal written request, or a digital portal, rather than an informal, ad hoc system
• Reasonable, communicated timelines for inspection and resolution once an issue is reported, so residents are not left waiting indefinitely without any update
• A distinction made clearly between what falls under structural warranty, fixture warranty, and what is considered normal wear and tear outside either category
• Documentation provided at possession that clearly explains what is covered, for how long, and how to make a claim, rather than buyers needing to dig through the original sale agreement to find this information

Why This Matters More Than It Seems at Signing

During the sales process, warranty terms tend to receive far less attention than price, layout, and possession date, largely because a buyer’s focus at that stage is on securing the unit itself. Once possession happens and the excitement of moving in settles, warranty coverage becomes considerably more relevant, and it is often only at that point that buyers discover whether a developer’s post possession promises translate into an actual, responsive process, or exist mainly on paper.

This is one of the less visible ways that a developer’s overall culture and discipline shows up. A developer that treats construction quality seriously from the outset tends to generate fewer warranty claims in the first place, and tends to handle the claims that do arise more smoothly, since the same operational discipline that keeps projects on schedule tends to extend into post possession support as well.

How SKG Approaches This

Shree Krishna Group’s warranty coverage is structured in line with RERA’s structural warranty requirements, alongside a fixture warranty covering fittings and finishes across its projects, including One Uttam, Shree Vaani, Mehr, and Crest Avenue. This is treated as a continuation of the same delivery discipline that has defined the group’s reputation across more than two decades, rather than a separate, disconnected obligation handled by a different team once sales are complete.

A useful illustration of what this looks like in practice comes directly from residents themselves: one long time SKG homeowner noted that even after five years in their home, there has not been a single leakage or structural issue, precisely the kind of outcome the structural warranty exists to guarantee, but which in this case simply was not needed because the underlying construction quality held up on its own.

Common Misunderstandings About Warranty Coverage

A frequent point of confusion is assuming that any issue arising after possession is automatically covered, regardless of cause. Warranty coverage typically applies to genuine construction or fixture defects, not damage caused by the resident’s own modifications, normal wear and tear beyond the fixture warranty period, or issues arising from a resident’s own renovation work that alters original fittings. Understanding this distinction upfront helps avoid frustration later, when a claim is reasonably declined because the issue falls outside what the warranty was ever designed to cover.

Another common misunderstanding is assuming that warranty coverage transfers automatically and indefinitely to a subsequent buyer if the original owner sells the property. While structural warranty under RERA is generally tied to the project and its possession date rather than the individual owner, it is worth confirming this directly with the developer during any resale transaction, rather than assuming coverage carries forward without any need for verification.

Questions Worth Asking Before You Buy

Before finalising a purchase with any developer, it is reasonable to ask directly: what exactly does the warranty cover, for how long, and what is the actual process for reporting and resolving an issue. A developer confident in their own construction quality and post possession support should be able to answer these questions clearly and specifically, rather than deflecting to general reassurances about quality without describing the actual mechanism in place.

This is a natural extension of the same due diligence covered in the broader home buying process guide, checking a developer’s track record and RERA compliance before booking. Warranty terms are simply the part of that due diligence that continues to matter well after the transaction itself is complete.

A Promise That Outlasts the Sale

A sale agreement ends once possession is handed over and final dues are cleared. A genuine warranty commitment does not. For families making what is, for most households, the single largest financial decision of their lives, understanding exactly what protection continues after the keys are handed over is not a minor detail buried in the fine print, it is a core part of what a trustworthy developer actually promises, and delivers, long after the sale itself is closed.